CAREERS

DFIR Principal Consultant / Case Manager (Remote)

The role of Principal Consultant / Case Manager at PNG Cyber is to assist with case management and lead a team through completing tasks required to keep cases moving forward. This hybrid position acts as a team lead function, which includes both technical expertise and primary client interaction with duties such as scoping calls, running engagements, and communicating with clients and attorneys on a frequent basis. Case Manager is responsible for case intake for their team, the full case management lifecycle for the cases they receive (scoping call, SOWs, case momentum, work product, final reports, and invoicing), and managing the individuals who directly report to them from a personnel perspective.

Job Description:

Technical background to properly provide quality control of work product with white glove service to clients
Ability to lead technical scoping calls where all relevant data must be collected to generate a statement of work
Ability to act as control point for all client / counsel case communications, managing expectations, diffusing issues
Ability to manage multiple engagements simultaneously and effectively
Take an active part in Incident Response and Digital Forensics related to ransomware, network breaches and unauthorized access of data, Business Email Compromises (BEC), IP theft, workplace & employment issues related investigations
Excellent customer service with clients is integral to the role including clear, efficient communication throughout the project lifecycle, and the ability to listen and understand the needs of the client and to communicate findings
High-availability and responsiveness to deadlines
Negotiate and engage with attackers/threat actors to resolve cybersecurity incidents
Take part in the creation, development and introduction of modern forensic techniques or solutions
Continuous self-development and training regarding best practices in incident response and computer forensics to achieve technical and leadership excellence
Produce quality written technical reports
Report review (grammar, spelling, formatting, professionalism)
Ability and experience in invoicing; to include review, modification and sending monthly or at completion of case
Ensure accountability, collaborates, communicates effectively, client focused, directs work, and drives results

Qualifications and Required/Preferred Experience

A Bachelor’s or Master’s degree in Cyber Security, Computer Science, Information Security, or other related fields is preferred
5-10 years of relevant experience described above
Prior experience in consulting and liaising with customers/clients in the private sector is a plus.
Professional certifications: CompTIA, SANS, EnCE, CISSP, CEH, OSCP and any other relevant security certifications are desirable
Familiarity with Windows, Linux, Mac, and UNIX systems
Experience operating with the O365 framework at Microsoft
An understanding of encryption methods/algorithms and communication protocols
Ability to work with industry standard forensic tools
Experience generating statements of work
Experience in generating forensics reports
Ability to work with clients remotely to assist with running tools in their environment
Working on internal projects such as coding, scripting, documentation and creating internal tools related to innovation and automation
Assist with EDR product deployment (staging, installation, configuration)
Is an extrovert, leads by example and builds effective teams

Please submit resume to careers@png-cyber.com

CAREERS

Technical background to properly provide quality control of work product with white glove service to clients

Ability to lead technical scoping calls where all relevant data must be collected to generate a statement of work

Ability to act as control point for all client / counsel case communications, managing expectations, diffusing issues

Ability to manage multiple engagements simultaneously and effectively

Take an active part in Incident Response and Digital Forensics related to ransomware, network breaches and unauthorized access of data, Business Email Compromises (BEC), IP theft, workplace & employment issues related investigations

Excellent customer service with clients is integral to the role including clear, efficient communication throughout the project lifecycle, and the ability to listen and understand the needs of the client and to communicate findings

High-availability and responsiveness to deadlines

Negotiate and engage with attackers/threat actors to resolve cybersecurity incidents

Take part in the creation, development and introduction of modern forensic techniques or solutions

Continuous self-development and training regarding best practices in incident response and computer forensics to achieve technical and leadership excellence

Produce quality written technical reports

Report review (grammar, spelling, formatting, professionalism)

Ability and experience in invoicing; to include review, modification and sending monthly or at completion of case

Ensure accountability, collaborates, communicates effectively, client focused, directs work, and drives results

​

Qualifications and Required/Preferred Experience

A Bachelor’s or Master’s degree in Cyber Security, Computer Science, Information Security, or other related fields is preferred

5-10 years of relevant experience described above

Prior experience in consulting and liaising with customers/clients in the private sector is a plus.

Professional certifications: CompTIA, SANS, EnCE, CISSP, CEH, OSCP and any other relevant security certifications are desirable

Familiarity with Windows, Linux, Mac, and UNIX systems

Experience operating with the O365 framework at Microsoft

An understanding of encryption methods/algorithms and communication protocols

Ability to work with industry standard forensic tools

Experience generating statements of work

Experience in generating forensics reports

Ability to work with clients remotely to assist with running tools in their environment

Working on internal projects such as coding, scripting, documentation and creating internal tools related to innovation and automation

Assist with EDR product deployment (staging, installation, configuration)

Is an extrovert, leads by example and builds effective teams

​